desraycameron
January 02, 2023
"My order from before Christmas is still missing..."
I still haven't gotten my order from before Christmas. I get that Royal Mail is on strike and it's making things tough for other delivery services. But honestly, it seems like vegan all sorts aren't really handling it well. Instead, it feels like they're just telling their customers to quit complaining.
ArleneRivera
December 02, 2022
"Incredible Treats Every Time"
These treats never fail to impress, quick shipping and super delicious with an awesome selection.
purplewolf699
December 01, 2022
"Lack of Variety is a Real Bummer"
This used to be my go-to for delivered sweets. The selection has really taken a nosedive; there was once a nice assortment of delicious treats, including my all-time fave, watermelon slices and dummies. But now, those are only available in a special bag with just that flavor, so they don’t throw them in the mix anymore. It’s such a letdown because a whole bag of melon is just too much for me, but I loved having them mixed in. The same goes for fruity gums, bubs, and the strawberry and cola flavors. They were either totally absent or just a few were tossed in. SUPER DISAPPOINTING! It feels like they’ve shortchanged us on those flavors just to push individual bags instead. I won’t be buying this again since the mix just doesn’t cut it.
ArmandoHayes
November 23, 2022
"Amazing Support from the Team!"
I had a bit of a mix-up with my order, totally my fault, but the customer service was just fantastic. They really went above and beyond to help me out. I’d definitely say you should order from this business, no doubt about it!
KayleeAdams
October 09, 2022
"Terrible Customer Support"
I discovered that their site had been compromised, and my personal info was stolen. This breach happened back in 2021, and I haven't received any communication from the company.
I reached out to customer support to see what could be done about this situation since it involves my personal details like my home address and more.
After sending two emails without a reply, it looks like I might have to get the ICO and other authorities involved.
I mean, I really liked their product, but the rest of the experience has been just awful.
Brianna.Rose
September 28, 2022
"Decent product, but service needs work."
This review focuses on the service rather than the item itself: I accidentally ended up ordering more than I intended because the website had a glitch that added extra items to my cart. It processed the payment through my shop account linked to my laptop, which meant they took the money right away. I reached out to their customer service, asking if they could fix the order and give me a partial refund. After three emails, I still haven’t heard back from them. I’ve been getting order updates, so I know they’re seeing my messages. I won’t be shopping here again due to their lackluster customer support.
Terra.Weaver
August 14, 2022
"Absolutely terrible experience."
If I had the option, I’d give this company zero stars. I placed an order on August 3rd for a birthday gift, and I’m still waiting for it to arrive. They’ve already taken the money from my account, but I haven’t received anything. I’ve sent four emails and even reached out on Instagram, but still no reply. I can’t speak to the quality of the products, but let me tell you, their customer service is a complete joke.
goldenpanda383
August 08, 2022
"Awesome treats, but delivery is sluggish"
The treats and how the order is handled are amazing. However, the shipping takes a bit too long after placing the order. It feels like forever when you’ve paid for delivery.
happyzebra525
August 01, 2022
"Still waiting on my order..."
I placed my order weeks back, and it still hasn’t shown up. The delivery hasn’t reached my place because they messed up the postcode. Not pleased with this at all.
PeterVasquez
August 01, 2022
"Still waiting on my order."
Hey there, I made a purchase more than a week back and it still hasn’t shown up. I shot off an email, but haven’t heard anything. This is the first time I’ve run into a problem like this.
ValerieRussell
June 17, 2022
"Terrible Support from Customer Service"
The product itself is fine, but we ran into problems with delivery on both occasions we ordered. The first time, we got nothing! The second time, just half of what we ordered showed up. It's a real pain trying to get in touch with them since there's no phone number available. Their email replies are lacking too - honestly, I don't think they'll stick around long if they keep ignoring what customer service means.
TracyGibson
June 09, 2022
"Fantastic Treats"
This is a fantastic treat! I can genuinely say these sweets pack way more flavor than just plain sugar. They're way more fun to eat, and now the entire family is hooked on them!
bluegoose548
April 15, 2022
"Terrible experience with customer support"
The customer support here is just awful. I haven't gotten a single response since I reached out back in November 2021, and now it's already April 2022. On top of that, I've been bombarded with spam marketing texts, and there's no way to opt out because they keep adding my number back to the list. I'm definitely steering clear of this place.
LydiaBurns
April 10, 2022
"Delicious Snacks Without the Hassle"
The price is fair considering the amount you get, and the packaging is solid and resealable. The site is user-friendly, and they kept me in the loop about my order through emails. It’s a bummer there’s no free shipping, but they do send out occasional emails with deals and discounts, so it balances out. A buddy gifted me these candies the first time around - and I’m not even vegan! They’re super tasty and hard to resist, so I’ve placed two orders for myself and even sent some to another friend as a gift. I can’t speak to how they deal with order problems since I’ve never faced any, but if you’re looking to treat a friend to some goodies, I definitely recommend these - even if they’re not vegan.
FeliciaTerry
January 10, 2022
"Order placed before Christmas but delivery issues"
I placed an order ahead of Christmas, with a promise of delivery by the holiday mentioned in the special offer email I received. Unfortunately, the order didn’t show up in time for Christmas. When I reached out to Vegan All Sorts to check on it, they told me it was out for delivery. I explained that I needed it as a gift for Christmas, so a delivery after the holiday just wouldn’t work for me, and I decided I didn’t want the item anymore. To my surprise, they said I’d have to cover the return shipping! Thankfully, it seems Hermes lost my order, so I got a full refund. The sweets are tasty, but after this hassle, I’ll be shopping elsewhere from now on. I’ve discovered another small business that offers high-quality sweets at a better price and, so far, their customer service has been top-notch.